As the exclusive distributor of Alcantara® in Poland and Central Europe, we are introducing a new version of the certificate of authenticity for the materials sold by this valued Italian brand.
The document, which accompanies each purchase, provides the customer with both a guarantee of the highest “made in Italy” quality and the confirmation of the right to benefit from the manufacturer's warranty. It also proves that the purchase is an original product, far superior in terms of usability and aesthetics to the imitations available on the market.
Each certificate has a unique code, which allows for verifying each order and analysing a given production batch.
The certificate not only confirms the advantages of the product, but also acts as a warranty – in the event of any reservations or detected product defects, only its holder will have the right to file a complaint regarding the material purchased.
Both manufacturers and distributors purchasing Alcantara from Dekoma are obliged to pass this certificate to their customers who buy ready-made furniture or material. They, in turn, have the right to demand it at the time of purchase as a confirmation of their consumer rights and of the origin and safety of the product.
Each certificate will also be accompanied by a maintenance and cleaning instructions.
Both the certificate and the cleaning instructions are packed in a translucent envelope, which we add to each Alcantara order.
Alcantara®, which is produced using a unique and proprietary process, is a special material that can be used on any form or surface, endowing them with unparalleled aesthetic, technical and sensory properties.
Alcantara® is a registered trademark of the Italian company Alcantara S.p.A. The symbol “®” plays an extremely important role in this case, as it indicates the unique technology and benefits of using the original product. The Alcantara® certificate of authenticity is to play a similar role – everyone who receives it together with the purchased material can be sure that they acquired the original product.